Unless you have been a customer, then not many people know that we are a small family run business; husband and wife. We are just a team of two that run every aspect of our business.
All of the work that is carried out on site is done by one man, Marc. Marc can complete jobs quicker than most 2 or 3 men teams because he doesn't stop. He barely takes breaks, is a perfectionist and is genuinely just a grafter. He takes a lot of pride in every job he does and makes sure it's completed to the highest standard. In between carrying out jobs, Marc is running around to meet potential customers and spends most evenings and weekends doing quotes and getting a sore head from all the maths.
The admin, marketing and communication are carried out by me; Holly. I try to take some pressure off of Marc and help out where I can but to be honest my part is easy because Marc's work speaks for itself and he has a lovely, polite manner when meeting people so really he is a credit to himself.
Marc has years of experience working for big companies and took the leap to start The Timber Craftsman in late 2019, just four months before the pandemic hit (that was great timing). It has been a crazy few years and we couldn't be more thankful for all of the wonderful customers we have had and all of the projects we have to look forward to in the future. We really appreciate it.
Many thanks,
Marc, Holly and our daughter Bonnie (the real boss).